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Technical Account Manager

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Overview

Bungie is seeking a Technical Account Manager who has experience with relationship management, business acumen, and technical expertise to be the connection between our internal development teams and partners. In this role, you will be responsible for communication with platform partners like Sony and Microsoft, middleware partners like Havok, and other external teams to align existing product plans, drive new initiatives, and create future roadmaps.

RESPONSIBILITIES

  • Build effective long-term relationships and facilitate clear communication with external partners and Bungie's game, publishing, and technology teams
  • Engage with external partners to explore, maintain, and integrate technology solutions
  • Drive initiatives around game platforms and technologies
  • Own and facilitate ongoing rituals, communications, and processes
  • Consistently and clearly communicate status to stakeholders
  • Identify risks, establish risk mitigations, and escalate issues as appropriate

REQUIRED SKILLS

  • Prior experience working in a Technical Account Management, Technical Program Management, Technical Production, or equivalent role in the game or software industry
  • High-level ability to establish and maintain strong relationships with internal stakeholders, external partners, and teammates to ensure mutual respect and excellent cooperation
  • Strong facilitation and conflict resolution skills. Ability to drive high-value meetings through challenging discussions and build clear action items and accountability
  • Exemplary communication skills, outstanding analytical skills, and attention to detail
  • Ability to coordinate complex technical problem solving and decision-making
  • Extensive experience balancing multiple projects with varying deadline pressure across a variety of teams
  • Impeccable organizational and time management skills
  • Results oriented, determined, and composed under pressure
  • Creative problem solver in a fast-paced and ever-changing environment
  • Enthusiasm for and knowledge of the games industry

In 2022, most Bungie employees will adopt a flexible schedule working from home part time (outside of positions identified as either 100% onsite or fully remote in CA, FL, IL, NC, TX, and WA). Currently only a select range of positions are available for full-time remote work in CA, FL, IL, NC, TX, and WA (please review location for details). Prospective employees located outside of CA, FL, IL, NC, TX, and WA will need to establish residency in one of the states we are compliant in within 45 days of a start date. Bungie’s work from home, flexible work schedule, and remote policy is subject to change at the company’s discretion.

Bungie provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Bungie does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Bungie recruiting team and/or hiring managers will be initiated from an @bungie.com email address.