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Office 365 Administrator

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Overview

Bungie is searching for an experienced Office 365 and general collaboration applications administrator. You will be administering the infrastructure and people working on our world class games. Bungie's IT Administration team is a small group whose day-to day duties and challenges are varied, from supporting creative staff with high end applications to maintaining server, network, as well as Office 365 and collaboration infrastructure. Ideally, you have strong troubleshooting skills, a team oriented attitude, exceptional customer service skills, and an interest in expanding your technical breadth. As we often tread the cutting edge on new technology adoption, adaptability and a strong desire to research, investigate, and roll out new technologies is a must.


RESPONSIBILITIES

  • Act as a Microsoft O365 administration expert, and change agent
  • Partner with the Collaboration team to provide O365 support and general application support
  • Administer and maintain other collaboration platforms and applications outside of the O365 ecosystem
  • Regularly create and update standard operating procedure documentation
  • Working with end user groups to define application needs and identify feasible solutions
  • Provide technical support to peers during problem determination and resolution
  • Analyze new and existing products for performance and efficiency improvements, both as part of a structured release process, and as an ongoing process.
  • Assist in development of strategy roadmaps for the O365 systems and workflows 
  • Research and recommend approaches for projects and other system administration tasks
  • Support the configuration, deployment and maintenance of O365 systems
  • Work with vendors to support, update and maintain owned systems
  • Maintain awareness of changing trends and regulations which might affect the location and make recommendations for changes as required
  • Assist with operational activities to ensure compliance with company goals, objectives, and budget
  • Define the user access security model for all systems
  • Experience configuring Microsoft O365 applications
  • Participate in projects as O365 SME

REQUIRED SKILLS

  • Previous experience in a similar role including within an enterprise environment
  • Ability to work in a multi-platform software ecosystem 
  • Scripting experience with PowerShell 
  • Must be self-motivated, team player, and able to immediately contribute to a fast paced, deadline intensive environment
  • Must be able to learn quickly in a highly technical fast paced environment
  • Excellent organizational, time management, project coordination and customer service skills 
  • Excellent written and oral communication skills
  • Experience in a role involving direct customer interaction (internal and external customers)

NICE-TO-HAVE SKILLS

  • Bachelors or Masters degree in IT/ Computer Science, or a related field
  • Industry Certifications
  • Knowledge of and experience in Microsoft's Power Platform
  • Knowledge of and experience with Office 365 compliance and DLP functionality 
  • Ability to take ownership of small to medium sized projects
Listed below is this role's base pay range. In other locations that Bungie has approved for remote work, this pay range may be adjusted up to +/- 10% and some roles may be classified as non-exempt (hourly). 

This range is determined by an array of factors, including training, transferable skills, work experience, business needs, and market demands. Additionally, it is subject to change and may be modified in the future. 

In the journey to make incredible worlds, Bungie employees don't simply do meaningful work - they receive meaningful support. Competitive salaries and discretionary bonus opportunities are just the start. We offer comprehensive healthcare coverage, generous 401(k) matching, flexible time off policies, paid parental leave, social clubs, and so much more. Check out our benefits page: Benefits - Bungie Careers to see all the perks that come with joining Bungie.
Washington State Pay Range
$76,000—$91,000 USD
 
Bungie full-time employees in the U.S. also receive:
  • 20 days of accrued time-off in the form of PTO and sabbatical days, depending on the level of the position
  • 10 paid Floating Days annually, prorated in the first year of employment based on start date
  • 10 paid Bungie-observed holidays annually
  • One hour of Paid Sick Time (PST) for every 30 hours worked 

International FTE employees receive competitive benefits.

So you don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply to jobs unless they believe they meet every single qualification. Bungie is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner!
 
Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees located outside of CA, CO, DC, FL, GA, IL, MA, MD, MN, NC, NJ, NY, OR, TN, TX, UT, VA, WA, or WI will need to establish residency in one of the states we are compliant in within 45 days of a start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie’s remote policy is subject to change at the company’s discretion. 

Bungie provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Bungie does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Bungie recruiting team and/or hiring managers will be initiated from an @bungie.com email address.